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Every team in your studio, one source of truth.

Kinn ingests everything about your game and makes it queryable in plain language. Production, live ops, community, and leadership all ask the same brain.

Pick your seat. The answers change, the data doesn't.

Production, live ops, community, and leadership ask different questions of the same organized knowledge.

Production

Fully automated bug discovery and triage across your whole team. Know exactly what players need fixed at any moment, and where the game needs polish.

  • +Cross-platform bug dedupe with repro steps
  • +Stack-ranked fix list by player impact
  • +Draft Jira tickets with sources cited
kinn · production
triaged bug · receipt🔴 high impact
Inventory panel freezes on item hover
v2.4.1Steam DeckNullReference
impact312 reports
steam ↗ · reddit ↗ · +144 sourcesdraft → Jira

Live Ops

Track your community in real time and catch problems before they go mainstream. Alerts fire on a sudden sentiment shift or a spike in consistent problems.

  • +Real-time sentiment alerts by channel
  • +Exploit detection before it goes viral
  • +Season content reception, hour by hour
kinn · live ops
sentiment spike · matchmaking14:32
#live-ops · slack

Negative sentiment +180% on patch 2.4 servers. Top driver: matchmaking errors.

Community

Never miss a message and keep players more engaged than ever. Cross-platform reports, sentiment, and feedback from everywhere players talk about your game.

  • +Every channel in one queue
  • +Feedback topics auto-clustered weekly
  • +Answer with full thread context
kinn · community
cross-channel digestthis week
Matchmaking wait times142
Inventory UI clarity98
New map praise76

Leadership

Report on KPIs and metrics from any number of channels in real time. Make data-driven decisions that shape the future of your game.

  • +Retention and sentiment correlated by patch
  • +Scheduled exec reports, auto-generated
  • +Ask anything, get a cited answer
kinn · leadership
exec digest · weeklyauto-generated
retention yoy+15%
net sentiment+62%
bug backlog−28%
wishlists+38K

Five jobs Kinn does on day one.

Bug Management

Automate bug discovery, triage, and reporting.

Marketing Strategy

Know which efforts drive the most conversions.

Feature Prioritization

Stack-rank requests from any source.

Sentiment Monitoring

Measure sentiment across every channel.

Exploit Detection

Detect new issues before they go viral.

Know what each patch actually changed.

Tie player sentiment to the build it shipped in. See whether a patch fixed what your community hated — or quietly broke something else — without reading ten thousand posts by hand.

kinn · patch impact
sentiment by topicv1.4 → v1.5
improvedregressed
worseno changebetter
Netcoderubber-banding reports▲ 71%
Balanceweapon & hero meta▲ 32%
Performancefps & stutter▲ 15%
Matchmakingqueue times▼ 24%
Monetizationbattle-pass pricing▼ 11%
Net sentiment +0.5 across the patch. Netcode and balance landed well; matchmaking regressed — 1,900 posts traced to the new queue logic.

From first playtest to year five of live service.

01 · pre-production

Research

Competitive positioning and market expectations before you commit.

02 · development

Playtesting

Catch problems while they're still cheap to fix.

03 · launch

Launch

Real-time reception across every storefront and channel.

04 · live service

Live Ops

Season over season, know what keeps players coming back.

"Kinn unlocked a new level of player feedback for our studio. The research opportunities it enables are endless."
Sam Coster · CEO, Butterscotch Shenanigans
Your data stays yours.
sources you approve MCP access exportable, always

Agents that work your community while you sleep.

Give a community-manager agent your channels, and when players suddenly start reporting an outage or a new exploit, it alerts the Live Ops team before the spike hits the subreddit.

Community Managerwatches every channel
discordsteamreddit
When outage or exploit reports spike, alerts #live-ops with the thread cluster attached — "exploit reports up 14x in the last hour, 3 channels."

Token-based pricing. No seat counting.

Plans scale with usage, not licenses, so your whole studio can ask questions freely. See the full breakdown on the pricing page.

Onboarding takes minutes.

Start a 14-day trial. Connect your platforms, query real-time data the same day.