Organically collect suggestions and bug reports from anywhere on the web, and prioritize your backlog with the most powerful de-duplicating and reporting ecosystem in gaming.
Collect bug reports in the way players want to. Whether through an online forum, Discord threads, or game reviews, Kinn finds every bug mentioned and simplifies them to reduce clutter and optimize developer output.
Players submit bugs all over the web. Catch them all regardless of length or detail.
Powerful models understand the nuances of your games to merge duplicate bugs with confidence.
Discover and translate unique bugs in any region regardless of input language.
Sentiment, ranking, and impact score effortlessly prioritize the needs of your players. Get right to the heart of your gameplay experience and rapidly address player complaints.
Know what issues are driving the most conversations.
Understand what bugs are the most frustrating to players.
See exactly who is reporting issues and where they are happening most.
Get clarity on how many people are being impacted.
Get more comprehensive reports, logs, and media uploads with your own polling site. Players can upload their bugs and suggestions, and vote on their priorities to help clarify your roadmap.
Whether you're a publisher, studio, or indie, decision-making is clear with Kinn. Build more successful games, and grow revenue faster with every game you make.
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Yes! Custom and subdomains can be connected for a small monthly fee. However, if you do not care for a vanity URL, we give all Kinn users a free Kinn.gg subdomain that their users can submit to.
Bug reporting and feedback capture is included in your standard cost of using Kinn. Pricing varies on your monthly active users, as that loosely correlates with the amount of feedback and commentary a game receives.
From the very beginning, Kinn was built to simplify the content and commentary studios and publishers receive. We use various LLM and AI tools to map similar comments together, regardless of the source. When it comes to adding a voting and feedback center, we treat that just like any other source. You'll see bugs populate and merge automatically, regardless of detail or source.
We currently allow for custom URLs to be added to tickets created in Kinn. This allows us to quickly support any project management tool without building and maintaining an official integration.
While we don't cap feedback, if your game has a sudden spike or drop in MAUs, we may contact you to discuss your pricing options.
In order to submit feedback on the Kinn portal, users must validate an email address. To support as many players as possible, we do not force a traditional email and password authentication.
Kinn can detect bugs and feedback from Steam discussions and reviews, YouTube videos and comments, Twitch streams, Discord forums and threads, Reddit, and any custom tool once integrated with our API.
All feedback can be exported as a CSV via your administrative login.
Feedback comes at you everywhere, all the time, and is difficult to manage. Cluster the best content together to see a clear picture of how people feel about your game.
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